Evidence of execution.
We are deliberately small. Two to three concurrent mandates. Where a client consents and a mandate has closed, the entry is annotated and signed. Until then, the line stands as it stood when it opened.
The full record.
Code Nutrition Limited
The situation
Code Nutrition is a UK-registered direct-to-consumer health brand (company number 16752898, incorporated September 2025). As a new entrant in a competitive market, they needed operational infrastructure (supply chain, fulfilment, customer service, and inventory planning) without the capital burn of building it in-house.
What we did
Ziqsy Partners rebuilt Code Nutrition's operations end to end. We designed the supply chain, set up fulfilment partnerships, built the customer service capability, and implemented AI-assisted inventory planning. The team embedded for the initial build, then transitioned to oversight as the AI absorbed the volume work.
The outcome
Code Nutrition now operates with full capability at a fraction of traditional cost. The model has proven commercially viable and is being replicated across other DTC brands in the Ziqsy portfolio.
Investment Bank Process Automation
The situation
A tier-one investment bank was running a critical middle-office process manually: trade confirmation, reconciliation, and exception management. The process required twenty three full-time staff, had high error rates, and created operational risk. The bank needed automation without the two-year technology programme.
What we did
Ziqsy Partners mapped the process end to end, identified the automation candidates, and built a hybrid solution: AI for pattern matching and data extraction, human team for exceptions and complex cases. We embedded for five weeks, trained the AI on the bank's data, and handed over a working operation.
The outcome
The process now runs with twelve staff instead of twenty three. Error rates are down. Exception handling is faster. The bank has a scalable model they are replicating to other middle-office functions.
Retail Bank CX Enhancement
The situation
A retail bank was struggling with customer service consistency across channels. CSAT scores were below industry average. Operational costs were rising due to repeated contacts and complaint escalation. The bank needed a root-and-branch fix, not a training programme.
What we did
Ziqsy Partners redesigned the customer service operation from the ground up. We mapped the customer journey, identified failure points, rebuilt the routing and escalation logic, and implemented AI-assisted first-line response. The human team focused on complex cases and relationship recovery.
The outcome
CSAT scores improved by thirty eight percent within one sprint. Operational costs dropped by fifteen percent as first-contact resolution improved and repeat contacts fell. The model is now the standard for the bank's other customer-facing operations.
Corporate Banking Automation
The situation
A corporate banking division was processing KYC and AML checks through a legacy workflow that took days per case. Compliance accuracy was variable. The risk of regulatory breach was rising. The bank needed speed and consistency without replacing their core systems.
What we did
Ziqsy Partners built a hybrid automation layer on top of existing systems. AI handles document extraction, pattern matching, and initial risk scoring. The human team reviews exceptions and handles complex cases. We integrated with the bank's existing technology stack rather than replacing it.
The outcome
Processing time dropped by sixty five percent. Compliance accuracy reached ninety nine percent. The automation layer is being extended to other compliance workflows across the division.
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